> ## Documentation Index
> Fetch the complete documentation index at: https://docs.daftplug.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Get help

> How to reach support and what to send.

> **[Email support](mailto:support@daftplug.com)**
>
> [support@daftplug.com](mailto:support@daftplug.com)

> **[Plugin support forum](https://wordpress.org/support/plugin/rankify/)**
>
> For the free version.

## Before you write

> **[Troubleshooting](/crownify/support/troubleshooting.md)**
>
> Indexing, tags, schema, redirects, and AI crawlers.

> **[FAQ](/crownify/support/faq.md)**
>
> Switching, ranking expectations, and answer engines.

Two checks answer most reports on their own:

**1. Is the site blocking search engines?**

**Settings > Reading**. If **Discourage search engines** is ticked, nothing else in the plugin matters.

**2. Is another SEO plugin active?**

Two plugins writing the same tags is the cause of most duplicate-tag reports.

## What to include

**1. The URL where it happens**

A specific page, not just your homepage.

**2. What you expected and what you see**

For a tag problem, paste the relevant lines from **View source** rather than describing them. It is usually immediately obvious which plugin wrote what.

**3. What Search Console says**

For an indexing question, run URL Inspection on the page and include the reason it gives. That tells you more than any plugin setting can.

**4. Which SEO plugin you came from**

If you switched recently. Crownify reads several plugins' stored values, and knowing which one explains a lot of surprising output.

**5. Your versions**

Crownify version, WordPress version, PHP version, and whether Pro is active.

## Things support cannot fix

Worth knowing before you write, so you are not waiting on an answer that does not exist.

> **Google rewriting your title**
>
> Google substitutes its own when it judges it more useful for the query. No plugin setting overrides that. Shorter, more accurate titles get rewritten less often.

> **How long indexing takes**
>
> Search engines recrawl on their own schedule. Submitting a sitemap and using URL Inspection is the most you can do.

> **Whether rich results appear**
>
> Valid markup makes a page eligible, not guaranteed. Google decides per query, and a page that does not rank has no result to enrich.

> **Whether an AI assistant cites you**
>
> You can make a page reachable, structured, and identifiable. Which sources an assistant names is its own judgment.

## Reporting something that looks like a bug

Narrow it first. Switching to a default theme and deactivating other plugins separates a Crownify bug from a conflict. Say which you tried and what changed.

A page URL where the wrong output is visible is worth more than a description of it, because the output can be read directly.

> **[Feature requests](mailto:support@daftplug.com)**
>
> Send them to the same address. Say what you are trying to accomplish rather than the feature you have in mind.


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